Healthcare & medical services

Support that fits everyday medical work.

FM24 connects medical workflows with controlled automation. For practices, practice groups, medical care centres and other organisations. The precise scope is agreed with the organisation.

Book an appointment

Examination room with a stethoscope and medical monitor

Illustrative solution

Illustrative workflows. The actual scope is tailored to your systems and requirements. These are not client case studies.

Organise patient enquiries

Capture the request

Route by defined rules

Prepare a callback

Notify the team

The benefit

Less manual routing between reception and the responsible teams.

In your hands

Medical assessment and cases outside the rules remain with qualified professionals.

Prepare intake and documents

Capture the appointment or case

Assign documents

Check completeness

Track missing items

The benefit

Information and documents are organised for the next step.

In your hands

Identity matching, access rights and content are checked.

Organise clinical documents

Identify document type

Check case context

Suggest a match

Involve a professional

The benefit

Less sorting work and traceable document flows.

In your hands

Clinical interpretation, approval and use in care remain with qualified professionals.

Prepare documentation drafts

Retrieve approved information

Structure the content

Draft with source references

Review professionally

The benefit

Support for recurring documentation work.

In your hands

Medical accuracy, completeness and final approval are professionally reviewed. No autonomous diagnosis or treatment.

EVERYDAY PROCESSES

Supporting healthcare workflows with AI.

AI and automation for medical organisations: patient enquiries, documents, information routing and controlled documentation drafts.

Enquiries, documents and documentation workflows

Patient enquiries, incoming documents and documentation tasks can be prepared in a structured way. The intended use determines appropriate assistance and the professional checks required.

Making knowledge and handovers available

Approved internal procedures and professional information need to be current and accessible to the right people. AI can support search and preparation. Clinical assessment and decisions remain with responsible professionals.

Defining intended use before implementation

Data access, systems, responsibilities and professional limits are agreed in advance. A specific application is assessed against its evidenced capabilities. No autonomous diagnoses, treatment outcomes or unverified approvals are promised.