Privacy

Controller

Data protection officer

For privacy enquiries, please use the following contact details:

Technical delivery and server logs

Accessing a website generates technical connection data such as IP address, time, requested file, status code and browser information. This supports content delivery, troubleshooting and security. Personal data is retained only for as long as needed for the relevant purpose, legal obligations or the investigation of security incidents.

Language preference

Choosing a language manually stores the fm24-language cookie for up to one year. It contains only de, en or ar and remembers your preferred language. Direct language links work without storage. You can delete the cookie in your browser.

Cookies and privacy settings

Your choice is saved as fm24-consent-v1 in local browser storage for up to 180 days. It contains the version, timestamp and your decisions about the Calendly embed and Google Analytics. You can change your choice or withdraw consent at any time through “Cookie settings” in the footer. If storage is blocked, your choice applies only to the current session. Storage required for your chosen language and privacy settings is based on section 25(2) TDDDG. Optional embeds require consent under section 25(1) TDDDG and Article 6(1)(a) GDPR.

Appointments through Calendly

Scheduling is provided by Calendly, LLC, USA. The calendar is embedded in the booking window only after your consent. No Calendly resources load beforehand. You may alternatively use the external booking link. When the calendar loads, Calendly processes connection data and the appointment and contact details you enter. Processing in the USA is possible. Calendly offers its own cookie choices. Withdrawing consent through Cookie settings removes an open embedded calendar; it does not delete data already transmitted or Calendly cookies.

Fonts and presentation

Font files and the logo are served locally with this website. No external font service is contacted.

Google Analytics 4 (visitor statistics)

Google Analytics 4 is used for visitor statistics only after your consent. The providers are Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, and Google LLC, USA.

Without consent, no Google analytics code is loaded and no analytics requests are sent. After consent, page views, technical device and browser information, referral sources and interactions may be processed and cookies _ga and _ga_* stored for up to 180 days.

Query parameters and fragments are removed from page addresses sent by FM24. FM24 does not send booking or form contents to Analytics. Google Signals and personalised advertising are not enabled.

Processing in the USA is possible. The legal bases are your consent under section 25(1) TDDDG and Article 6(1)(a) GDPR.

You can change or withdraw consent at any time through Cookie settings in the footer. Withdrawal disables analytics, deletes first-party Analytics cookies and reloads the page; it does not retroactively delete data already transmitted.

Contact and legal bases

When you contact us, we use your details to respond to your enquiry and prepare a potential working relationship. Pre-contractual enquiries rely on Article 6(1)(b) GDPR, statutory obligations on point (c), and necessary operational and security interests on point (f). Ordinary email is not continuously end-to-end encrypted.

Your rights

Under the GDPR, you may request access, rectification, erasure, restriction and data portability, and object to processing where applicable. You can withdraw consent at any time with effect for the future. Statutory retention duties remain applicable. Contact the privacy contact above to exercise your rights. You may complain to a competent data protection supervisory authority, in particular the Berlin Commissioner for Data Protection and Freedom of Information.